TERMS

General Terms and Conditions (GTC)
for technical and organisational services in the field of productions and for the rental of event and media equipment
As of: October 2026

LPVD.AT · Lucas Portenkirchner · Kitzsteinhornstraße 34, Top 2 · 5700 Zell am See · Salzburg · office@lpvd.at

These General Terms and Conditions are expressly accepted upon placing an order and form an integral part of the respective individual contract.

1. Scope

These GTC apply to all services of the contractor in connection with the planning, organisation and execution of technical and organisational services within the scope of productions (e.g. balls, shows, concerts, corporate events, film productions, live productions, cultural or commercial productions), unless expressly agreed otherwise in writing.

For the rental of equipment, the special terms in sections 14 to 21 apply in addition.

2. Subject of the contract

The subject of the contract is the provision of technical infrastructure and services such as sound, lighting, video and stage technology, personnel, visuals, artistic mediation as well as project-related consulting and support within the agreed production. The subject may also be the rental of event and media equipment (see sections 14 to 21).

3. Conclusion of contract

A contract is concluded by written acceptance of an offer or by confirmation via email. Verbal side agreements require written confirmation to be effective.

4. Scope of services and changes

4.1 The specific scope of services results from the individual contract or offer.

4.2 Changes by the client are only possible after written confirmation.

4.3 The contractor is entitled to use subcontractors to provide the services.

5. Client’s duties to cooperate

5.1 The client ensures that all necessary official permits and notifications are obtained in good time.

5.2 The client undertakes to provide suitable power supply, access, stage area and other infrastructural requirements.

5.3 The client is responsible for proper on-site operations (e.g. security services, briefing staff, helpers).

6. Prices and payment terms

6.1 The prices stated in the offer apply.

6.2 Unless agreed otherwise, a deposit of 30 % is due upon conclusion of the contract. The remaining balance is payable within 7 days after the production.

6.3 In the event of late payment, default interest at the statutory rate will be charged.

7. Acceptance

The client undertakes to accept the services rendered at the end of the production. Any defects must be reported in writing immediately. If no acceptance takes place, the service is deemed approved unless defects are notified in writing within 3 days.

8. Cancellation and withdrawal

8.1 The client may withdraw in writing up to the agreed start of the production. The following cancellation fees apply:

• up to 60 days before production: 20 %
• 30–59 days before production: 50 %
• less than 30 days before production: 100 %

8.2 In the event of force majeure (e.g. storms, official cancellations, pandemic restrictions), the performance period is extended accordingly or separate contractual arrangements apply. Claims for damages by the client are excluded in these cases.

9. Liability and insurance

9.1 The contractor’s liability is – as far as legally permissible – limited to intent and gross negligence. In relation to consumers, the contractor is also liable for simple negligence where damage to life, body or health is involved or an essential contractual obligation has been breached.

9.2 The client is liable for damage to equipment or technology caused by third parties or the audience.

9.3 The client undertakes to take out event liability insurance or to ensure that such insurance is provided by third parties.

10. Data protection

The contractor processes personal data exclusively for the performance of the contract in accordance with the GDPR. Data is only passed on where legally required or necessary for the performance of the contract (e.g. to subcontractors).

11. Confidentiality

Both parties undertake to maintain confidentiality regarding all non-public information that becomes known in the course of the cooperation.

12. Use of references and media rights

The contractor is entitled to use media recordings (photo, video, audio) created during the production for its own advertising, unless the client expressly objects in writing.

13. Disruptions of performance

If delays occur due to circumstances beyond the contractor’s control (e.g. delivery delays, illness of key personnel, force majeure), the performance period is extended accordingly. Claims for damages by the client are excluded in these cases.

14. Rental: scope, offer and conclusion of contract

14.1 For the rental of event, sound, lighting, video, rigging and other equipment (hereinafter the “rental item”), sections 14 to 21 apply in addition to the other provisions of these GTC. In case of conflict, sections 14 to 21 prevail.

14.2 Enquiries via the website, in particular via the enquiry basket, are non-binding and do not constitute a conclusion of contract. The rental contract is only concluded by our written confirmation (e.g. by email). Until then, availability of the rental item is not guaranteed.

14.3 Descriptions, photos and technical information in the online catalogue are for information purposes. We reserve the right to provide equivalent equipment or successor models, provided the agreed suitability for the intended use is not impaired.

15. Rental period, handover, delivery and return

15.1 The rental period begins with the agreed pick-up or delivery and ends with complete return at the agreed time. Started rental days are charged as full days unless agreed otherwise.

15.2 Unless delivery has been agreed, pick-up and return take place at our location in Zell am See at the agreed times. Delivery, set-up, supervision and dismantling by us must be agreed separately and are charged according to effort (travel, personnel, time).

15.3 The hirer checks the rental item for completeness and obvious defects at handover and reports them without delay. Obvious defects or damage reported later are deemed, where permissible, to have occurred during the rental period.

15.4 The rental item must be returned complete, with all accessories (e.g. cables, adapters, power supplies, transport cases) and in the condition in which it was handed over (apart from normal wear and tear). In case of late return, the full daily rate is charged for each additional day; further claims, e.g. for follow-up rentals that could not be fulfilled, remain reserved.

15.5 Passing on or subletting the rental item to third parties is not permitted without our written consent.

16. Rental fee, deposit and payment

16.1 The prices stated in the offer apply, in euros. For business customers, prices are exclusive of statutory VAT; for consumers, they include VAT, unless expressly stated otherwise.

16.2 Unless agreed otherwise, a deposit of 30 % is due upon confirmation; the balance is payable at the latest upon handover of the rental item or within 7 days after invoicing. In the event of late payment, default interest at the statutory rate will be charged.

16.3 Depending on the value and type of the rental item, we may require a security deposit. The deposit is refunded without interest after proper return and inspection; it may be offset against outstanding claims arising from the rental (e.g. damage, missing accessories, consumables).

16.4 Consumables (e.g. batteries, tapes, fog and haze fluid, lamps) are charged additionally according to actual use. In case of exceptional soiling, the cleaning effort will be charged.

17. Use, duties and custody of the hirer

17.1 The hirer uses the rental item exclusively as intended, properly and in accordance with the manufacturer’s specifications (in particular regarding power, load capacity and safety) and observes all relevant regulations, in particular on electrical engineering, event safety, fire protection and occupational safety.

17.2 Set-up, connection and operation of electrical installations and of rigging material (trusses, chain hoists, slings, stage platforms) may only be carried out by qualified persons. If the hirer is not qualified, set-up and operation must be carried out by us or another qualified person. Permissible loads and manufacturer’s specifications must be observed; overloading is prohibited.

17.3 The rental item must be handled with care and protected against moisture, weather, dust, heat, theft and unauthorised access. It may only be transported in the intended transport cases or otherwise properly secured. Modifications, repairs and removal of markings are not permitted.

17.4 For equipment with particular hazards (e.g. fog and haze machines, lasers, strobes, pyrotechnics-related applications), the hirer must observe the safety instructions and fire-protection and official requirements; only the prescribed operating materials (e.g. fluids) may be used.

17.5 From handover until complete return, the hirer is responsible for the custody of the rental item. If we have taken over delivery, set-up or supervision, this does not apply to periods and areas in which the rental item is in our custody.

18. Liability of the hirer

18.1 The hirer is liable for loss, theft, destruction and any damage beyond normal wear and tear to the rental item during the rental period. In relation to business customers, this also applies to damage caused by third parties (e.g. audience, guests, the client’s personnel), weather or transport, and irrespective of fault. In relation to consumers, the hirer is liable in accordance with the statutory provisions.

18.2 The hirer reimburses repair costs and, in case of loss or economic total loss, the replacement value at the time of the damage, as well as the lost rental fee for the duration of repair or replacement. The hirer may prove that the damage is lower.

18.3 Damage, loss, malfunctions and accidents must be reported to us without delay. Missing or damaged accessories (e.g. cables, adapters, power supplies, transport cases) will be replaced or charged.

18.4 The hirer must ensure adequate insurance cover for the rental period (in particular event liability insurance and, where possible, electronics or rented-property insurance). We do not insure the rental item unless expressly agreed.

19. Defects, failure and liability of the lessor

19.1 We provide the rental item in perfect, operational condition.

19.2 If the rental item fails or a defect occurs through no fault of the hirer, we must be informed without delay by phone and in writing. We will endeavour to repair it or provide an equivalent replacement within a reasonable time. If this is not possible, the rental fee is reduced proportionally for the duration of the failure.

19.3 Further claims, in particular for consequential damage, loss of profit or cancellation of the event, are excluded as far as legally permissible. Otherwise, section 9.1 applies. We are not liable for damage resulting from improper use, operating errors or failure to observe the manufacturer’s specifications.

19.4 If we are unable to provide the rental item in time for reasons beyond our control (e.g. defect, supply shortage, damage during a previous rental, force majeure), we will endeavour to provide an equivalent replacement. If this is not possible, we may withdraw from the contract; amounts already paid will be refunded. Further claims are excluded as far as legally permissible.

20. Cancellation of rental orders

20.1 The hirer may withdraw from the confirmed rental contract in writing until the start of the rental period. The following cancellation fees apply, calculated on the agreed rental fee:

• up to 14 days before rental start: free of charge
• 13 to 7 days before rental start: 50 %
• less than 7 days before rental start: 100 %

20.2 For equipment procured or hired specifically for the order and for custom-made items, costs already incurred are charged in full. The hirer may prove that the damage is lower. For consumers, the fee applies only to the extent it is reasonable.

21. Consumers and mandatory law

21.1 In relation to consumers, the provisions of these GTC apply only insofar as they do not conflict with mandatory statutory provisions, in particular the Austrian Consumer Protection Act and the Distance and Off-Premises Contracts Act. Mandatory consumer rights, including statutory warranty, remain unaffected.

22. Jurisdiction and applicable law

22.1 Austrian law applies.

22.2 The place of jurisdiction is the registered office of the contractor, unless mandatory statutory provisions provide otherwise.

22.3 Should any provision of these GTC be invalid, the remaining provisions shall remain unaffected.